Frequently Asked Questions
Customer support available 24 hours to assist you with free custom quotes, product information, queries, consultation, order tracking & more.
General Questions
We are a manufacturer with our own R & D team, factory and warehouse.
Samples are provided free of charge, but the buyer need to pay the freight.
For order shipping by sea, MOQ is 10CBM(Cubic meters), For EXW, any quantity is ok.
Stock 1 day, If not stock, 15 -20 days after samples confirmed .
Yes,our playground clamps and climbing ropes passed EN 71-3 by TUV,and we use LLDPE material that passed testing only.
About Our Services
Research, designing, manufacturing and installation service(optional) integrated.
24 hours service by WhatsApp , response within 12 working hour by email think about what customers need, and action more than what customers want!
We can deliver your OEM order within 30 working days, and free samples within 7 days.
From designing, planning & production to timely delivery, every step of our process reaches completion after meeting multiple strict quality standards devised by our International Standard Quality Control System.
Not only to produce, but design and manufacture by strong RD team! fast delivery with good quality by two production center.
